Below are ticket conditions applicable to online tickets purchased through Humanitix for Stanthorpe Agricultural Society events:

 

TICKETING CONDITIONS

1. Tickets are provided by Humanitix for the Stanthorpe Agricultural Society (event provider).

2. By purchasing a ticket through Humanitix you agree to these conditions.

PAYMENT AND PRICES

1. Tickets are only valid if sold or provided through Humanitx. Tickets that are sold or resold in other ways, or obtained by fraudulent means, will not be valid and can be cancelled by Humanitix or the Stanthorpe Agricultural Society at any time, without refund.

2. Ticket proceeds are held in a separate trust account and will be refunded subject to paragraphs 8 and 9 of these ticketing conditions.

3. Transaction fees or other fees e.g. booking fee, may also apply. You will be made aware of the ticket prices and any other fees and charges before you place your order.

REFUNDS

1. Refunds and exchanges are only available in the limited circumstances set out in the paragraphs below which set out the circumstances when a refund will not apply. Please ensure you are happy with your purchase before you place your order.

2. ​You will not be entitled to reimbursement of auxiliary expenses (e.g. cost of travel, car-parking, child-care, accommodation), even in the case that you receive a refund of your ticket.

3. If the event is cancelled, rescheduled, significantly relocated or is materially different to how it was advertised, you will be entitled to a refund.

4. Unless paragraph 8 applies, you will not be entitled to a refund and must not dispute the transaction with any credit card provider, bank or financial institution, including in any of the following circumstances:

 

• temporary event stop or technical glitch that is corrected in a reasonable time

• you or others are unable to attend the event or leave the event for whatever reason, including, for example because:
  - you or others become ill
  - you do not enjoy the event
  - unforeseen circumstances require you to be elsewherE
  - the event is not what you expected
  - you miss the event or part of it because you arrive late e.g. travel delays
  - other personal reasons

 

• tickets have been resold/purchased through an unauthorised route e.g. Viagogo

• you are denied entry or asked to leave the venue

• you are denied entry to the venue because you cannot produce your ticket

• tickets were purchased using a stolen credit card or by another fraudulent way.

 

PRIVACY

1. By purchasing a ticket through Humanitix, you consent to the collection, use, disclosure and handling of your personal information by the Stanthorpe Agricultural Society in accordance with Queensland Government privacy rules.

2. Where your personal information is provided to the Stanthorpe Agricultural Society, the privacy policy of that organisation will also apply.

 

GENERAL

1. These ticketing conditions are subject to Australian Consumer Law.

2. If any part of these ticketing conditions is held to be invalid, illegal or unenforceable, it will be disregarded to the extent of its invalidity and the remainder of these ticketing conditions will remain in full force and effect.

3. These ticketing conditions are governed by the laws of Queensland, Australia.